Customer Testimonials
The dealer was very kind! they worked with us and helped get my payment in my price range!
They were all very kind. Have been geeing use to it. Jon was a very friendly guy and helped out a lot. Nick is just as kind .
Our buying process was absolutely awesome. Nick and Jon made everything very straight forward and honest. They took care of alot of the preliminary work for us before we even arrived to ensure an efficient and incredibly friendly process. We can't thank the enough!
Brodie made the whole buying process extremely easy and enjoyable. Would do business with again.
Second vehicle purchase from this dealership. Wonderful people to work with Mike Holtzreven is very friendly and easy to work with. He takes the time to listen to what your car/truck needs are and works to match you with the right vehicle. He has a vast knowledge of the industry and the vehicles he sells. Everyone from Mike to Sales Manager Nick Robinson and Finance Manager Justin Wightman have a no pressure approach. They let you proceed at your pace and try to answer all your questions. If you are starting to look for a new/used vehicle do ... Read More DealerRater - Jun 8, 2026
Knowledgeable and responsive with genuine real life conversations They had extensive knowledge of the vehicle we were in inquiring about, had friendly open conversations, and ultimately reached a fair resolution to the sales price
Solid dude did what he had to do to get me in my dream ride.
Great service! I had no appt but stop because my car was not running well and needed to be Serviced. Austin was great. He got my car evaluated quickly and gave be a diagnosis and what needed to be repaired. It was Friday late afternoon. He got me into a loaner for the weekend. Monday morning called with the estimate and my car was repaired and ready for pick up early afternoon. Thank you for the great service!
Bought 4 new tires and an oil change, the tires and aluminum wheels still had goop on them when I picked up my vehicle that evening after hours. Thought maybe the dealership would clean up there mess. I also had a $40 bonus coupon sent to me from GMC stating if I spent $400-$499 you save $40, but I only saw -$20.00 discount on the invoice after I got home and studied it. It was over $1,400 for all the work done.
Friendly, competent and thorough They were great to deal with and timely with their service.
Michael was informative, friendly and patient. This is our 2nd dealing with Spitzer/Niesan. It won't be our last.
I really like the looks of the GMC Canyon. The dealership was great. I was treated very well.
Spitzer did a great job fixing my 2020 Equinox A/C. Quick, easy and a great price. 10/10 experience.
Add on and up selling was not appreciated. $69.95 oil change and $9.95 tire rotation ended up being $98.00 with no cabin filter or other filter.
Jon was very helpful in downloading the gmc app while I waited to have the truck fixed
Very professional and knowledgeable. Will be bringing all of our vehicles there for service from here on out.
They listen to all concerns and address them. Prompt and friendly service in a clean environment
Easy to schedule service that fits my schedule. Oil change was performed right away so it did not take much time away from my day. Joseph is always friendly and easy to work with. I liked the video of the under body, brake, and tire inspections.
Low pressure environment. Friendly and professional staff. Would definitely do business with this dealership again.
The attention to the details was great, all people I dealt with were thoughtful, attentive and made the entire process very easy and smooth. Rafe and Jon- exceptional guys.
got me in and out quickly in a vehicle I know I can love and trust
Everyone was very friendly and helpful. Hunter made sure we understood all the features on the car.
Oil change. Waited 2 hours. They forgot to tell me the car was done. Oil leak after I got home but they fixed that as soon as I called.
Joseph explained everything very friendly and helpful. Would highly recommend them for service. Everyone wads great
Easy to work with, fair, ww like that we got a video explaining the inspection
Great Service Department. Joe has always taken care of me.
They had the car I was looking for at the right price. Staff were very attentive to my needs and great to work with!!
Very easy and fast. Got exactly what I was looking for and didn't take long at all.
Not happy with service. Asked about a issue with the passenger seat belt and issue not resolved. Will be going to another GMC dealership for future services.
Joe is a rock star! Service was quick and painless. My problem was resolved. Thank you.
They were attentive to my needs. The people were very friendly They made my visit pleasant
I may have worked with some of the other guys and they were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable .
Customer friendly Attentive. Easy to work with. Has concern for the customer. Maintained contact during the process.
All right They were punctal, knowledgeable,and easy to work wiyh. I believe I have said enogh.
Very good selection of new and used vehicles. Would definitely visit them again the next time we’re in the market for something new.
Our recent car buying experience with Jon and team at Spitzer in Findlay was the easiest car buying experience we have ever had! Thank you!
Im not impressed with the overall transaction. I was lead to belive I would get a much lower interest rate. No option was discussed for the interest rate. The total cost of the service plans was higher than I was told. No option was giving for paying out right vs. financing them. At the end I was given one key/key fob. Don't all car come with two? I was supposed to get an email explaining the 3 protection plans I purchased. I haven't received it yet.
Very good experience from start to finish. Thank you to our salesperson, Michael Holtgreven. Highly recommended.
From my initial phone inquiry about the truck, my visit to check it out, my return to purchase it and my final trip to pick it up, EVERY team member I encountered could not have been more courteous and professional. Needless to say, it was a very pleasant experience.
Was able to schedule promptly and service was done sooner than expected. Everyone I interacted withe was pleasant, friendly and helpful.
They are great getting things done and get you out the door even if you are early
Great dealership and wonderful team. I will continue to purchase vehicles from them. They do the most for their clients.
Great service dept Very good service and good people helpful recommend them to others for services
Spitzer in Findlay is very kind, courteous and helpful. We would go back again for another car.
Always great service and friendly staff Highly recommend dealer for sales and service. Great experience
Test drove two vehicles. Decided on Enclave. Filled out paperwork. Alot to think about in short period of time regarding warranty, etc.
It was a great and easy experience. I'm very grateful for their efforts to get me into a car
Excellent person with exceptional patience and knowledge Understanding of what I was trying to achieve
Josh was our salesman today. He was friendly, professional and transparent. The experience was great and I would highly recommend seeing Josh for your vehicle needs! Thank you, Josh!
Austin went above and beyond to make sure my truck was in tip top shape. Thank you so much, Austin!
It was fast. Everybody was nice. I got what I needed and was treated fairly.
It was fast. Everybody was nice. I got what I needed and was treated fairly.
They answered my questions and showed me options. I didn't feel like I was directed towards a certain vehicle
They were thorough, fast and fix the problems I was having. They also explained all of my questions in a fast courteous manner.
Easy to deal with. No pressure attitude, very informative, helped in making it easy to decide which vehicle was for me and my needs.
Best dealership in Findlay! Great experience buying my new 2026 GMC Sierra 1500! Best salesman (Mike Holtgrieven) I have ever dealt with!!!! No pressure, Great personality, Met all my needs and commitments, and most of all the most friendly and knowledgeable salesman! A complete overall satisfied customer and I would never buy another truck from any other dealership except this one going forward!
Best experience ever! Great salesperson! Most respectful salesman! Amazing dealership! Awesome experience! Knowledgeable Salesman Respect
Hunter was super helpful in pointing out all of our options with cars that had options we were looking for. He also was very personable.
I felt pressured to purchase more (allot) of extra things for the car. I felt like he thought of me and a woman and didn't know what I was doing.
Very friendly and supportive. The waiting area was clean along with the complimentary coffee/water/snack area. Felt very relaxed waiting.
They found the exact vehicle I wanted and made the leasing process pretty easy for me
Honest and friendly dealing with Jason and Garrit... made buying a vehicle an easy process.
Did not fix the problem with the ac button The ac button is still sticking. And its corrected
Pleased with service. They were very accommodating My only complaint would be the financing options were not clear on how the rate or rebates are determined. Overall i am very satisfied with the transaction
Joe was friendly, very accommodating to my schedule, and called promptly with an explanation and solution to the issue.
Great experience from the 1st phone call. Will definitely be a returning customer. Joe is The Best!
Called for service got me that day showed up took it in done with in a hour
They were nice and friendly and help me out to get my loan it was a great dealership great deal
This was one of the most frustrating car buying experiences I’ve had.
I was actively working a deal on a Chevy Equinox EV from out of state and made it very clear I was serious — we discussed out-the-door pricing, confirmed details like the charger and paperwork, and I was literally preparing to drive 7 hours early the next morning with my dad to complete the purchase.
At no point was I told there was another buyer actively purchasing the vehicle.
Instead, I was led to believe the car was available and that we were moving forward. Then, right after confirming ... Read More DealerRater - Apr 6, 2026
Explained everything too me and kept me up dated on what they were doing Got me in fast to work on my car
Everything was top tier from the moment I walked in! Appreciate Spitzer, definitely recommend Amazing experience
They ask what we were looking for and found a match and worked a deal that worked for me.
I've always had top notch service with Spitzer. Greg has far exceeded all my expectations. He was able to squeeze me in quickly to diagnose what was going on with my car and then fit me in the very next morning to get my car fixed. I'm a realtor and I'm in my car all the time. Being without it can be devastating for my work but he communicated everything to me multiple times throughout the day and even got everything completed way sooner than I was even expecting. I will never go anywhere else!
Friendly smiles greet you. Always trying to help you. Usually go over everything so you know what they did and if there is anything that might need attention.
They were very helpful, on time, and friendly. I will definitely go back for my service.
Great to work with, fleet services prices and workmanship is top notch! Greg Smith is the man!
The dealership worked as a team to get me in a newer car & lower payments . Couldn't be happier w/ the purchase .
Michael Greeted with a pleasant, no pressure attitude. Asked what my needs were, gave me all my options, and pointed me in the right direction. I told him I needed the weekend to make my decision and I wasn’t an impulse buyer and he respected that. He did check in a couple days later and answered a few questions. When I was ready, the process was nice and smooth and prompt by everyone. I felt very comfortable there.
Wide selection, Warm atmosphere, Knowledgeable staff, Great inspections, they know what you are getting. Pleasure doing business I miss Jan.
Very informative and quick the point which is what I wanted. Huber was very helpful and went above and beyond with his time as I had a hard schedule to work around.
It was easy,friendly and informative. It was an enjoyable experience to work with Garit and the rest of the staff.
Service was fairly quick and was no charge to me! Waiting area was comfortable and staff was friendly.
Knowledgeable about vehicle we were interested in. helpful and timely with service and vehicle preparedness.
My experience could not of gone much better than it did and I give the majority of credit to Austin as my contact....Thank you
Always willing to answer my questions. Got back with me as soon as possible. Enjoyed dealing with them. Several were quoting help with the sell.
Jonathan carefully reviewed the Spitzer stock and presented 3 possible cars that met my needs. I had a full day of appointments, and he got me through the process (which led to me buying a car that I’m delighted by) in under 2 hours. It was a very well done process.
Everything was great! Everyone was polite and very pleasant. The work was finished in a timely fashion!
Ryan and Nick were absolutely wonderful to work with in helping me buy my car. They went above and beyond to make sure I got exactly what I wanted and made the whole process really easy and enjoyable. I appreciated their honesty and transparency and I will definitely be coming back and recommending them to anyone I know who is in need of a car.
My lube tech was very nice and informative. The job was done in no time. Excellent service
Seemed to be very knowledgeable of the product and went out of his way to find something for me
Kind staff, knowledgeable, timely. We enjoy our experience and I am looking forward to servicing our vehicle at this location. This is the 3 vehicle we have bought at this location.
The service dept has always been very attentive to my needs. I'd recommend them to my friends. Steve, Mike, Joe and Austin, excellent job.
I already rated the dealership a few days ago. I already rated the dealership an excellent rating a few days ago. You should have already received it.
Found everything I wanted in a vehicle worked with me on my monthly payments and very friendly
No air was put in the tires. This is the 2nd time it has happened. Service order says they did however gauge on car shows they didn't. New girl in the office didn't know how to accept a gift card. Ok, I understand she's new. No problem. I imagine she had to ask multiple people before she found the right one which was the only one that handles the. I had left the waiting room the first time but had to go back b/c of the gift card. Made me feel very uncomfortable. One of the ... Read More DealerRater - Mar 18, 2026
Decent. No explanation of how or what anything works in car. That would have been nice.
Walked in and they took great care of me and got me driving in a van when no other dealership would give me a chance
We had a great experience. Anita was very kind, helpful, and extremely patient with my husband and me. I liked that mgr Rafe Kirby made us feel very welcoming and offered his assistance in finding a vehicle to fit our needs.
Hunter Hageman and the finance manager were excellent Process was quick and seamless Excellent service
As someone who hates dealing with car dealerships, I had a really good experience with Spitzer. I had a trade in and wasn’t to keen on the deal but they worked with me to meet me in the middle. Through the whole experience not a single employee was pushy about all the extra bs most dealership put you through. All around good experience!