Customer Testimonials

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DealerRater Feb 1, 2025

Very helpful and friendly, had vehicle I wanted and color and year, would recommend to anyone

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DealerRater Jan 31, 2025

We will definitely be returning to buy our next vehicle. Amy made a very pleasant and stress free experience.

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DealerRater Jan 31, 2025

Everyone was friendly and helpful! They made it easy to make the switch for a 7 year old car!

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DealerRater Jan 31, 2025

Joseph Secord is an exceptional employee who provides excellent service any time we take our three cars there for service. In addition, Spitzer always offers to pick up our car and take it to the dealership as well, which is greatly appreciated. We have bought 2 Enclaves at Spitzer as we not only love our Enclave but also because of the first rate service we always receive at Spitzer. They treat their customers as they are very valued and appreciated. We tell everyone we know how wonderful Spitzer is and if they buy a car from there they will receive superior ...

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DealerRater Jan 17, 2025

Jon Calmus, our sales consultant, was excellent. His knowledge and skills were top-notch. He worked hard to find the perfect car for us and accomplished that in a day. He spent over an hour with us explaining all the bells and whistles on our new Enclave. We are 100% happy with our experience with Jon and Spitzer.

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DealerRater Dec 6, 2024

Joseph Secord did what I expected from a service advisor. Had an oil and filter change, there were no issues. This was my first service visit with Spitzer. I will use them again.

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DealerRater Dec 4, 2024

Great experience working with my sales guy. Listened to what I was looking for and how much I wanted to pay and kept me updated when he came across anything within my range!

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DealerRater Oct 21, 2024

Greg Smith helped me at my last visit at Spitzer. He was very professional and explained everything to me that needed done. And they had my car done in good time since I have to wait.

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DealerRater Oct 18, 2024

Aaron was our salesman and he was wonderful to work with! He was not pushy or persistent to get a sale, he was a genuine person! Tony the Manager was also very helpful, he came out and greeted and congratulated us as well! I highly recommend Spitzer Dealership and will purchase from there again!!

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DealerRater Oct 1, 2024

Amy Clark was pretty amazing to work with. She was very responsive, informative and fair with my experience. Her Business Manager, Nick, was also very helpful and informative. I was a little disappointed in the amount of time it took to receive the new truck but I understand that is no fault of the dealership.

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DealerRater Sep 30, 2024

It was a great experience dealing with Spitzer Buick but even a greater one with our sales lady, Amy Clark. Amy was very helpful & had no problems answering any of our questions. It was great working with her!!

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DealerRater Sep 29, 2024

Amy was very helpful and kind. Two thumbs up.suggest her to all car buyers

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DealerRater Sep 28, 2024

I worked with Amy and she was amazing. Very efficient and caring and I recommend seeing her!

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DealerRater Sep 18, 2024

Gregory Smith was extremely helpful with the issues I was having with my CarPlay and a recall on my car. The service department got me in right away and were very courteous.

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DealerRater Sep 13, 2024

I purchased my 2023 Buick Encore GX from this dealership in 2022. I when it suddenly didn’t start on Tuesday, Michael Troutner and Jason Dietrich immediately sent someone to jump start it, take it into the shop and evaluate the problem. Mike kept me informed throughout the whole procedure and let me know what they were going to do about the problem. I could not ask for anyone to be more helpful, kind and courteous. Indeed, everyone I dealt with was friendly, helpful and professional from the courtesy shuttle drivers to Mike and Jason. I highly recommend this dealership!

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DealerRater Aug 10, 2024

Great people at buick spitzer in findlay Greg Smith service advisor and art the mechanic. Headache free experience good job guys

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DealerRater Aug 1, 2024

We like the no pressure sales team. Jon Calmus was so helpful. We would want to work with him again.

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DealerRater Jul 31, 2024

My battery went dead simply because I don't drive my car very far (2015 Verano with 18,400 miles) and therefore my battery is not being charged enough. I called AAA and they jump started my car so I could drive it to Spitzer Buick after I had called Greg (Service) to tell him what had happened. I had to use the curtesy service to take me home and have them pick me up when my car was done. Spitzer charged my battery, without any charge to me, and they suggested my driving it further distances to keep the battery charged. My ...

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DealerRater Jul 29, 2024

I took my car to Spitzer to be serviced and was treated very well. Greg Smith helped me and made suggestions on some things I hadn't thought of. It was a pleasant experience

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DealerRater Jul 26, 2024

Amy Clark did an amazing job, along with Justin and Mr. Kirby. This was most likely the smoothest car purchase I've ever had.

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DealerRater Jul 21, 2024

Amy Clark made buying my new car simple and painless. Highly recommend her if you’re looking for a vehicle.

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DealerRater Jun 13, 2024

Steve Tong was excellent he did everything I wanted done in a timely manner Thank you

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DealerRater May 31, 2024

Everyone was very friendly. Amy Clark greeted me in the parking lot while I was still in my car. She was not pushy but asked some questions to help find what I was looking for. She was able to find just what I wanted in the first car she showed me.

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DealerRater May 24, 2024

Awesome people very helpful answers all questions with the right answer Ashley is very easy to talk to and no pressure

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DealerRater May 23, 2024

Spitzer was able to find the truck and color i liked in a day. Amy Clark was extremely professional with tge requests i had. Very good people.

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DealerRater May 11, 2024

The service call didn't take long at all. The waiting area was clean and comfortable.

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DealerRater Apr 27, 2024

Was greeted by Mike Troutner, who took charge of the work on the car. It needed a rocker cover replacement and new windshield wipers. Mike was friendly and accurate, and got the car back to me in a short time, with the work done.

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DealerRater Apr 25, 2024

Brought the car in for regular service and checkup. Was greeted by Steve Tong, who guided the car through the process, getting the car done and back to me quickly. He noted recommended work, which he scheduled for as soon as I had time. He recognized I like to keep this older, high mileage vehicle in good working order. I was impressed with the service.

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DealerRater Apr 25, 2024

Bought a used car for my daughter recently at Spitzer. I've purchased many cars during my life, but this was the easiest and most enjoyable experience ever. Drove away with a safe and clean car for a fair price. I highly recommend Spitzer.

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DealerRater Mar 27, 2024

Michael Troutner kept me informed about a service matter that could have been overlooked. He was very professional and was easy to work with. The service issue was taken care of and I will definitely plan to continue to service my vehicle at Spitzer in the future

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DealerRater Mar 24, 2024

Always friendly and do what needs to be done Appt times are accurate which I appreciate

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DealerRater Mar 6, 2024

Michael Troutner assisted me and was very friendly, courteous, knowledgeable and professional. It is a pleasure dealing with someone who exhibits Michael's zeal for his job.

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DealerRater Mar 1, 2024

All very friendly and gave me the best deal on the coupon I had. Travis Ramsey is very good at insuring customer satisfaction.

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DealerRater Feb 22, 2024

They are not pushing you into buying and the Dealership is willing to listen to what you are looking for and trys to find the right vehicle for you.

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DealerRater Feb 18, 2024

My first initial contact was with Chad and it was great got things started. Travis Ramsey handled things great, just waiting to get truck washed to see if things were fixed.

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DealerRater Feb 5, 2024

Very helpful staff, listened to what we were looking for and followed through. Thanked us for our business several times, made us feel like a valued customer. Many reasons why we recommend them, and why we continue business with them.

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DealerRater Feb 2, 2024

Excellent service all the way around. I love that I can be taken home and picked up when the vehicle is ready.

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DealerRater Jan 4, 2024

Michael Troutner was very helpful when I had my Encore serviced. Everyone was cheerful and made sure to make me feel welcome and appreciated.

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DealerRater Jan 4, 2024

Everyone at the dealership was friendly and very helpful. Nick Robinson was very helpful in finding us a replacement vehicle to replace our old Terrain, which was totaled in a car accident. Justin Wightman did a great job at getting us set up in our new Terrain. We are grateful for their speedy and professional service in a not so pleasant situation. Their teamwork and attention to our needs is very much appreciated.

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DealerRater Oct 27, 2023

Nick Robinson was very accomodating and professional. Not pushy, but willing to assist in decision making. Things were well prepared and the process was flawless. The person who helped with the loan paper work was also very personable and happy to be of assistance.

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DealerRater Oct 26, 2023

Brian did a great job of making right a problem that we discovered later in the day.

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DealerRater Sep 25, 2023

First vehicle purchased from GMC Spitzer formally Warner GMC. I will say the purchasing process was very smooth, the deal was excellent and fair without any wasted time negotiating. My hat is off to dealership manager Jason Dietrick and salesperson Justin Wightman. All employees within the dealership are very friendly and helpful. I would highly recommend purchasing a vehicle form this dealership.

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DealerRater Sep 21, 2023

Brian Barnett was a good man who serviced my car he did amazing work go see him!😁

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DealerRater Aug 24, 2023

Always look forward to going into Spitzer. Sales staff and service dept has always met me with a smile and a friendly "HI how are you". Its always a great experience even if it's just a friendly visit to stop in and say hi. The staff at Spitzer Buick GMC are the best!

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DealerRater Aug 15, 2023

Nick Robinson is my salesperson. He is always friendly and helpful. Everyone always goes out of their way to assist.

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DealerRater Aug 7, 2023

As shown below, I was quiet pleased with my experience at SpitzerBuick. The service department acted like I was the only one important that day.

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DealerRater Aug 3, 2023

My contact person was Brian Barnett in the Service Department. Brian did a great job on fixing the problem that I was having with my vehicle.

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DealerRater Jul 27, 2023

A Full Quick order Part Overnite Repair done and finished, I fully expected to have them hold the Vehicle over the weekend, but they manged to get it back to me on a busy Friday. I cannot fully express my graditude to the service Manager and the over worked & under compensated service techinican who is the real talent behind this OUTSTANDING result, with no formal appt and the auto towed in the Staff at SPITZER Buick produced an exciting happy weekend for very worried customers

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DealerRater Jul 18, 2023

Excellent, professional, and friendly service from salesman Nick Robinson and sales manager Jason Deitrick! Outstanding!

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DealerRater Jul 13, 2023

Always a great experience! Knowledge staff and 1st class customer service. Highly recommend Spitzer Buick GMC! And got a lifetime warranty on our new Buick

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DealerRater Jul 6, 2023

Outstanding service from our salesman, Nick Robinson. Management at all levels was very professional and friendly.

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DealerRater Jun 27, 2023

Finally found the problem and corrected it. Hopefully there won’t be any future issues

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DealerRater Jun 6, 2023

Very friendly, timely and professional as always. Took care of my recall service just fine. Thanks to Steve Tong!

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DealerRater Jun 2, 2023

Always helpful, quick to respond to any questions or requests. Service is prompt and high quality

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DealerRater Jun 2, 2023

Roger the salesman that I worked with was very good, and answered all of my questions.

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DealerRater May 31, 2023

Steve Tong has been my contact, it’s been a great experience overall as always! They had to keep my car for a few days in order to figure out the problem and we’re kind enough to give me a brand new car to drive! Thank you!

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DealerRater May 19, 2023

Steve Tong took care of getting another chip ordered and installed for me. He also got me a loaner car for the day. The whole Spitzer Staff was friendly in asking me if there was anything that they could do for me while I was inside the dealership. They make it less stressful and more fun. Enjoy stopping in occasionally just to say hi and see what is new. Great people at Spitzer and always great service!

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DealerRater May 16, 2023

Excellent service. Everyone at the Dealership is very friendly and knowledgeable. We will be back!

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DealerRater May 9, 2023

I have purchased Buicks from this dealership for over 20 yrs and the service and sales people have always been so kind and helpful....that's why I keep coming back. Best Dealership in Findlay!

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DealerRater Apr 30, 2023

I was pleased with the service on our GMC Sierra Pick-up. Travis Ramsey waited on me promptly upon my arrival. The waiting area was comfortable and the service was performed quickly. There was even an older issue of "Fortune" magazine there with a picture of Bankman-Freid on the cover and the question of whether or not he was the next Warren Buffet? I thought that was hilarious.

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DealerRater Apr 22, 2023

Always great professional service! Would definitely recommend to friends and family. The Spitzer group goes above and beyond for the customer

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DealerRater Apr 22, 2023

Travis Ramsey did a wonderful job of explaining and making sure my vehicle was ready on time. Also very helpful with my understanding of Buick Reward points.

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DealerRater Apr 21, 2023

Had my car serviced this week and Travis Ramsey was my tech. He did a thorough job explaining what was to be done.

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DealerRater Oct 16, 2021

I had an oil change scheduled and they suggested for me to rotate my tires as well. Everyone was very pleasant.

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DealerRater Dec 11, 2020

Great service. Clean and welcoming atmosphere. Personable and knowledgeable staff that look at the customer's best interests. I feel as though the cost may have been a little high, but if the quality of work is there, then it is worth it.

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